Questions

T-Shirt Details

• What are your shirts made of?
• Our shirts are crafted from a premium blend of 100% airlume combed and ring-spun cotton. We've chosen this material for its exceptional softness and durability.

• What makes your shirts unique in terms of fabric quality?
• The fabric undergoes a distinctive airlume combed and ring-spun process to ensure an exceptionally smooth and gentle feel against your skin. This results in one of the softest and most comfortable t-shirts you'll ever wear.

T-Shirt Care Instructions

• How should I care for my shirt to maintain its quality?
• Machine wash in cold water (maximum 30°C or 90°F).
• Use non-chlorine bleach as needed.
• Tumble dry on low heat.
• If needed, iron or steam on medium heat, and avoid dry cleaning.

Sweatshirt Details

• What is the fabric composition of your sweatshirts?
• Our sweatshirts feature a medium-heavy fabric blended from 80% combed ringspun cotton and 20% polyester. This combination ensures an unbeatable harmony of softness and warmth, enveloping you in a cocoon of comfort.

Sweatshirt Care Instructions

• How should I care for my sweatshirt to maintain its quality?
• To keep your sweatshirt look
• Machine wash with cold water (maximum 30°C or 90°F).
• Choose low heat tumble drying to maintain its softness and colors.
• If needed, iron, steam, or dry the sweatshirt on low heat settings to ensure the fabric remains pristine.
• Please note that dry cleaning is not required.

Shipping:

• How long does it take to process my order?
• Your order is typically processed within 2-3 business days, then printed on-demand and shipped.

• Where do you ship to?
• We offer worldwide shipping. 

• What are the shipping costs?
• Good news! We offer free shipping in the USA. 

• Do you offer tracking for orders?
• Yes, we provide tracking for all orders once they have been processed. You will receive a tracking number via email, allowing you to monitor your order's status.

• What if my order arrives damaged or is lost in transit?
• If your order arrives damaged or is lost in transit, please contact us as soon as possible and we will assist you in resolving the issue promptly.

Sizing

• How does the shirt fit?
• Our shirts are designed with a fitted style. They offer a snug and stylish fit. For a more relaxed fit, we recommend ordering one size up from your usual size. Please refer to the size guide photo. 

• How does the sweatshirt fit?
• Our sweatshirts run true to size, providing a classic, comfortable fit. If you're aiming for that wonderfully oversized and cozy appearance, we recommend choosing one size up from your usual size. Please refer to the size guide photo. 

Returns Policy:

We want you to love your purchase from us. If, for any reason, you're not completely satisfied with your order, we offer refunds for the following situations within 14 days of delivery:

• Damaged Items: If your item arrives damaged, please contact our customer support team with photos of the damaged product. We'll arrange for a refund or replacement.
• Lost Items: If your order is lost in transit and doesn't reach you, we'll investigate and assist you in either getting your order or issuing a refund.
• Print Quality Issues: In the rare event that you receive a product with print quality issues, please reach out to us with clear photos of the problem. We'll work to address the issue, either through a refund or a replacement.

Exchange Policy:

We currently do not offer product exchanges. If you need a different size or a replacement for an item, please follow our refund process as outlined above, and then place a new order for the desired item.